Frequently asked questions

Prices depend on the document, language pair, destination country and deadline, so we quote each request individually. Send us your documents through the quote form or by email and you will receive a written quote before any work begins.

No. Most orders are handled entirely online, by email and by mail or courier. Interpreting can be delivered on site or remotely.

Any country. We are an international company, so we know the requirements on the receiving end as well as in the United States.

Yes. Documents are only shared with the linguists and officials involved in your order.

No. A certified translation includes a signed statement of accuracy. A notarized translation adds a notary public who verifies the identity of the person signing that statement; the notary does not check the translation itself. We can provide either.

Yes. The apostille certificate is translated along with the document so that the receiving authority can read both.

For most certified translations a clear scan or photo of every page is enough. If the translation must be physically attached to the original, we will tell you before you send anything.

USCIS does not forbid it, but officers can question translations made by the applicant or a family member. An independent certified translation avoids that risk.

Yes. USCIS accepts copies of documents and certifications. We send a signed PDF, and paper copies by mail if you need them.

Then the document needs embassy or consulate legalization instead of an apostille. See our embassy legalization service; we manage both routes.

Only if the photocopy has been certified as a true copy by a notary where state law allows it. For vital records, a new certified copy from the issuing office is normally required.

Yes. Each document goes to the authority of the state where it was issued, and we coordinate them in one order.

It depends only on the country where the document will be used. Tell us the destination and we confirm the route.

Often, yes, and some embassies only accept translations made or certified in a specific way. We check this with the embassy's current requirements.

Yes. Records are held where the event happened or where the entity is registered, and we order from that office wherever you are now.

Yes. That is the fastest route: the certified copy never travels to you first.

As early as you can, especially for on-site assignments or less common languages. Remote interpreting can often be arranged at shorter notice.

For simultaneous interpreting we can arrange booths, receivers and technicians, or work with the equipment at your venue.